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Social Security COVID-19 Outreach

Share this…FacebookPinterestTwitterLinkedin The Social Security Administration (SSA) oversees numerous applications that present monetary assist to eligible Individuals, together with the…

By Staff , in Social Security , at June 18, 2021

The Social Security Administration (SSA) oversees numerous applications that present monetary assist to eligible Individuals, together with the Supplemental Security Revenue program, the Social Security Incapacity Insurance coverage (SSDI) program and Social Security retirement advantages. With a purpose to improve entry to those and different applications through the COVID-19 pandemic, the Social Security Administration not too long ago launched an expanded outreach initiative geared toward weak populations. These efforts are designed to make accessing Social Security advantages simpler, particularly for many who are eligible for SSI or SSDI advantages.

Key Takeaways

  • Social Security applications, together with SSI and SSDI advantages, can present monetary reduction for people who qualify to obtain them.
  • The COVID-19 pandemic has made accessing these applications and advantages harder for some Individuals.
  • The Social Security Administration is taking steps to enhance outreach in order that those that qualify for the SSI and SSDI applications can obtain the assistance they want.
  • Outreach efforts embody the launch of a number of new web sites that may make it simpler for family and friends members to help others in accessing Social Security applications.

Social Security Outreach and COVID-19

In response to the COVID-19 pandemic, the Social Security Administration closed all places of work to the general public starting in March 2020. People already receiving advantages via Social Security and people taken with making use of have been directed to make use of the SSA’s on-line companies portal or to name their native Social Security workplace in lieu of in-person visits.

Whereas these measures have been carried out to guard the well being of each SSA workers and the people they serve, the SSA has acknowledged the necessity for better outreach through the pandemic. Particularly, outreach that targets weak populations, together with people with low earnings, restricted proficiency in English, psychological sickness and those that are homeless or at-risk of changing into homeless.

In an effort to attach with individuals who want help from SSI or SSDI, the Social Security Administration introduced a number of measures to additional that aim. These embody:

  • Launching the Individuals Serving to Others web site, which is designed to make it simpler for anybody to assist one other particular person in accessing Social Security applications and companies
  • Making a separate outreach web site that encourages the sharing of supplies and details about Social Security applications with weak populations
  • Launching an outreach web site for faith-based and group teams to assist promote Social Security applications to these in want
  • Supporting a nationwide promoting marketing campaign by way of TV, radio and social media to direct dad and mom of kids with disabilities to the SSI web site
  • Updating coaching procedures for community-based caseworkers to allow them to raised help folks with making use of for SSI advantages

Every of those initiatives are supposed to assist educate folks about what advantages they might qualify for via SSI and/or SSDI and easy methods to go about making use of for them.


You may apply for SSI over the telephone by calling 1-800-772-1213 or the Social Security Administration’s TTY quantity, 1-800-325-0778, in the event you’re deaf or exhausting of listening to.

SSI and SSDI Advantages Defined

When you’re not acquainted with the Supplemental Security Revenue program or Social Security Incapacity Insurance coverage, you is probably not conscious of advantages can be found. But it surely’s necessary to know that Social Security is not only for retirement.

Social Security advantages are paid out to you in retirement and what you obtain is predicated in your lifetime earnings. SSI advantages, nonetheless, are usually not based mostly in your work historical past. As an alternative, it is designed for people who find themselves aged 65 or older and have low earnings or those that are blind or disabled.

When it comes to what you’ll be able to obtain via the Complement Security Revenue program, advantages embody:


Individuals who qualify for SSI advantages may qualify for Social Security retirement advantages and you may apply for each utilizing the identical utility.

The Social Security Incapacity Insurance coverage program supplies earnings help to folks with disabilities. This program pays advantages to you based mostly on you and your loved ones members’ work historical past. You have to be capable to present proof of an ongoing incapacity to qualify for advantages via this system.


When you’ve got a incapacity however are nonetheless working, it’s possible you’ll not qualify for SSDI advantages in case your earnings exceed a specific amount.

Find out how to Apply for Social Security Advantages Throughout COVID-19

The Social Security Administration’s outreach efforts are supposed to make it simpler to study and apply for SSI and SSDI advantages through the pandemic, notably for many who might have restricted entry to web or telephone service. When you imagine that you could be be eligible for SSI advantages, SSDI advantages or Social Security retirement advantages, you’ll be able to apply for all or any of them by telephone or on-line. This is extra on what you will want to use for SSI and SSDI advantages.

Making use of for SSI Advantages

Earlier than making use of for SSI, the Social Security Administration advises reviewing the eligibility necessities first. Once more, you will should be blind, disabled or no less than 65 and have a low earnings to qualify.

When you meet any of these necessities, you’ll be able to apply for advantages on-line, name the SSA’s 800-number or name your native SSA workplace. Observe that somebody may also help you with finishing your utility by appointing them as a third-party consultant.

To finish your utility, you will want to offer:

  • Your title
  • Your date and homeland and Social Security quantity
  • Identify, Social Security quantity and date of delivery of your present or former partner
  • Names and dates of delivery on your minor youngsters
  • Checking account data, together with your account quantity and routing quantity for direct deposit of advantages
  • Identify and get in touch with data on your medical care suppliers
  • Particulars in regards to the nature of your incapacity
  • Names of medicines you are taking and who prescribed them
  • Names and dates of any medical exams you have accomplished
  • Details about your prior yr’s earnings
  • Identify and get in touch with data on your employer
  • Starting and ending dates for navy service, if relevant
  • Details about any staff’ compensation or authorities advantages you already obtain

When you fill out the appliance with that data you additionally want to offer supporting documentation. That features:

  • Your delivery certificates or different proof of delivery
  • Proof of U.S. citizenship or lawful alien standing
  • U.S. navy discharge papers, if relevant
  • W-2 types and tax returns
  • Medical documentation of your incapacity
  • Proof of staff’ compensation or different authorities advantages you obtain


When submitting a delivery certificates and different paperwork (excluding W-2s, tax returns or medical types) the SSA requires originals, not photocopies.

Find out how to Apply for SSDI Advantages

You may apply for SSDI advantages on-line after you full the appliance guidelines. This guidelines tells you what kind of data you will want to use, together with:

  • Your title
  • Date and homeland
  • Identify and date of delivery on your present or former partner
  • Identify and date of delivery for minor youngsters
  • U.S. navy service starting and ending dates
  • Employment and earnings particulars, together with data associated to self-employment
  • Checking account data
  • Details about the character of your incapacity
  • Contact data for every of your well being care suppliers
  • Job historical past
  • Details about your schooling and coaching

You may additionally want to finish a medical launch kind so the Social Security Administration can evaluate your medical historical past.

When you submit your utility for SSI advantages or SSDI advantages, the Social Security Administration will evaluate every little thing to find out what you qualify for and what profit quantity you are eligible to obtain. Remember that throughout this evaluate interval, it’s possible you’ll be requested to offer further data or documentation. Delaying or failing to take action might decelerate the processing of your utility or trigger it to be denied.


The Social Security Administration advises folks to concentrate on coronavirus-related scams, together with people who might try and trick you out of receiving Social Security advantages and/or financial impression fee advantages.



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