HARRISBURG, Pa. (WHTM) — The state lifted its COVID restrictions earlier this week, however what in regards to the federal authorities? A viewer wished an in-person assembly at Social Safety solely to search out its places of work closed.
Margaret Tricarico has a Social Safety type. “That must be hand-delivered. Not mailed, not computerized,” Tricarico mentioned.
She first took it to Social Safety in Carlisle. “There’s an ideal huge signal on the door that claims closed for COVID,” Tricarico mentioned. Subsequent cease, Harrisburg. “Once more, doorways locked, indicators on the doorways, no lights on,” Tricarico mentioned.
So Margaret referred to as the 800 quantity. “The lady mentioned that type must be hand-delivered. I mentioned, ‘I perceive that however your places of work are nonetheless closed. When are your places of work opening?’ she mentioned ‘I don’t know,’” Tricarico mentioned.
Abc27 contacted Social Securtiy, which despatched an announcement. It mentioned “We now have been and stay open for enterprise” however mentioned residents ought to entry providers on-line or by telephone, including that “In-person appointments are for restricted, important conditions.”
“My mom is gonna be 90-years-old. My mom isn’t very pc savvy,” Tricarico mentioned. “There nonetheless needs to be a bodily location to go to for these folks to work together with somebody.”
Social Safety responded shortly. It’s retaining appointments on the Harrisburg workplace and contacted Margaret to repair her downside in Carlisle. That’s properly and good she says however with the pandemic winding down, she nonetheless thinks Social Safety must be extra social.
“I believe the federal administration ought to be open,” Tricarico mentioned. “The Social Safety Administration is meant to be there for individuals who have wants. I don’t see them open.”
Social Safety Restricted in-person providers due to the pandemic, it mentioned in its assertion however didn’t say when it might be getting again to regular. You possibly can learn the assertion in its entirety under.
We now have been and stay open for enterprise, and we presently present a number of service supply choices for all Individuals. Most Social Safety providers can be found to the general public on-line at www.ssa.gov, by phone, or through in-person appointments for restricted, important conditions, relying upon native workplace situations. If an individual can not use our on-line providers, they will name their native workplace (www.ssa.gov/locator) or our Nationwide 800 Quantity, 1-800-772-1213, for help. These service choices can be found in each state and make sure that we’re capable of ship service throughout the nation.
We proceed to pursue options to enhance our service through the pandemic, like safe drop bins in native places of work to submit paperwork and increasing categorical interviews nationwide to reduce the time the general public should spend in our places of work to restrict shut contact. To help these mailing paperwork into the workplace, we’re briefly permitting folks to mail in an unique or licensed secondary identification doc with their paper Social Safety Quantity utility if they can’t request a substitute SSN card on-line, or if they’re unwilling or unable to mail the first identification doc. Examples of major and secondary degree paperwork which might be acceptable might be discovered on SSA’s web site at www.ssa.gov/coronavirus/.
Social Safety Administration Senior Public Affairs Specialist, Vivian Nichols