MADISON (WKOW) — Leslie Mirkin figured the issue was resolved after he received it corrected the primary time. As a substitute, information present the Social Security Administration allowed somebody to vary his direct deposit account info two extra instances.
The primary letter arrived at Mirkin’s Madison tackle in Might. After explaining over the telephone he hadn’t requested a change to his deposit account, Mirkin stated the SSA modified the deposit info again to his account.
“They advised me they might put a block on my account in order that this is able to not occur once more,” Mirkin stated.
As a substitute, it did occur once more. Mirkin obtained the same letter in July; the SSA was confirming he’d modified the account into which his month-to-month cost could be deposited. As soon as once more, Mirkin stated he known as the company and as soon as once more the account info was switched again to his.
“I additionally obtained my month-to-month verify, albeit per week or so later, however the Social Security Administration paid twice,” Mirkin stated. “They paid two folks for a similar month.”
Doug Nguyen, a spokesperson for the SSA, stated privateness legal guidelines prevented the company from commenting on Mirkin’s case particularly.
“Nonetheless, there have been cases the place id thieves have stolen folks’s private info after which tried, in a small proportion of instances, to vary the direct deposit of a beneficiary’s Social Security or Supplemental Security Revenue cost,” Nguyen stated.
In keeping with an Inspector Normal’s report from final November, the SSA reported making $7.9 billion in improper funds throughout fiscal yr 2019. $6.6 billion of that complete went to overpayments.
Nguyen didn’t reply to observe up questions on whether or not the company has a coverage in place to robotically flag suspicious account adjustments and whether or not Mirkin’s being switched forwards and backwards twice in a three-month span ought to have led to his account being monitored extra carefully.
The preliminary SSA response stated recipients might scale back their threat by making a “my Social Security” account, which permits folks so as to add an extra layer of security.
Mirkin stated he had such an account however canceled it in Might after having been hit by id thieves the primary time.
The third strike
For Mirkin, the final straw was in August when he discovered id thieves had modified his account for the third time in 4 months.
“After I received that third letter earlier this month, I simply confirmed the letter to my spouse and we each checked out one another in full disbelief,” Mirkin stated. “Regardless of every thing we might been by and the communications we had with everyone, that when once more, it occurred.”
Mirkin stated the one silver lining was after the August incident, he was capable of swap the deposit account again to his earlier than the thieves might get a verify too. Nonetheless, he stated he stays pissed off the SSA allowed the thieves to change his account with out further screening, notably after he’d already reported a fraudulent change twice.
“Given the fragility of the Social Security funds anyway, it is a actual downside,” he stated. “And it actually, actually needs to be stopped.”