Through the COVID-19 shutdown, Chula Vista discovered methods to maintain native seniors knowledgeable through digital roundtable conversations on subjects reminiscent of meals distributions, self-care and distance studying.
However some older adults have been unable to take part as a result of they lacked web entry or at-home computer systems.
Enter the Chula Vista Senior Join telephone line. Launched final week, the brand new service provides a “one-stop-shop” to entry a wide range of native assets important to older adults and caregivers, stated Stacey Kurz, a senior challenge coordinator with the town’s Growth Providers.
All one should do is dial 619-409-1932.
“This actually got here out of COVID,” Kurz stated. “We acknowledge that there have been limitations to reaching our senior neighborhood throughout that point, and we had so many nice assets that have been being delivered to our senior neighborhood throughout that point, however actually, a whole lot of them weren’t utilizing expertise and we acknowledge that the telephone line was actually our most likely greatest method of reaching folks.”
There was no single supply for accessing data in the course of the pandemic, whether or not it was about meals pantries, the Norman Park Senior Heart or areas for COVID-19 assessments and vaccines.
“There have been so many separate telephones traces as wants advanced however we noticed that the telephone was the primary means for reaching these folks and that was the beginning of a telephone line thought. We needed to have a centralized place to succeed in assets and get well timed data,” Kurz stated.
The Neighborhood Congregational Growth Company, which provides monetary assist and assets for seniors within the South Bay, participated within the COVID-19 roundtables. Laurie Orange, secretary with the CCDC, stated the brand new telephone service “is healthier as a result of it’s multi function place.”
“I feel it’s nice that the seniors will be capable to have one quantity that they’ll name and acquire a whole lot of data, which might in any other case be very tough to outline,” she stated. “When you’re not within the system, looking for your method by authorities or different sorts of telephone traces, it’s nearly not possible.”
Chula Vista Mayor Mary Casillas Salas, who additionally participated within the digital roundtables, stated the brand new service will assist interact a fair bigger variety of seniors citywide.
“CV Senior Join serves as a one-stop-shop for our senior neighborhood to memorize one quantity with a purpose to entry an abundance of providers and take part in our neighborhood,” she stated in an announcement.
When calling the telephone line, customers will probably be met with an automatic message that provides choices to succeed in the senior middle, library, meals deliveries, COVID-19 vaccine and check websites and to study Challenge Care, a San Diego County program that additionally provides referrals to neighborhood assets for seniors residing alone. The road additionally provides a weekly, opt-in automated message that relays details about Chula Vista occasions and programming, reminiscent of yoga lessons or bingo.
In partnership with 211 San Diego, the town launched CV Senior Join with a $50,000 grant it obtained in November 2020 from the San Diego Basis by its Age-Pleasant Communities program.
211 San Diego CEO William York stated different cities may comply with go well with with this strategy.
“COVID-19 highlighted the digital divide confronted by older adults and CV Senior Join is an progressive strategy native cities and governments can take to interrupt down obstacles to expertise,” York stated. “We imagine this partnership will change into a profitable mannequin for different cities to attach extra people and households to providers and assets in our area.”